Shell Knob, MO and Surrounding Areas Professional Detailing Services

Small Call to Action Headline

Perfect Shine Detailing, LLC Service Agreement, Work Authorization & Terms and Conditions

Effective Date: 10/01/2026

These Service Agreement, Work Authorization & Terms and Conditions ("Agreement") apply to all detailing, ceramic coating, maintenance, repairs, installations, diagnostics, transportation, restoration, marine services, automotive services, and related work performed by Perfect Shine Detailing, LLC ("Perfect Shine").

By scheduling services, approving an estimate, signing a work order, authorizing services verbally or electronically, or accepting services from Perfect Shine, the customer acknowledges that they have read, understand, and agree to this Agreement.

For purposes of this Agreement, the term "vehicle" includes automobiles, trucks, boats, personal watercraft, trailers, campers, motorcycles, ATVs, UTVs, and any other property serviced by Perfect Shine.

1. Booking, Scheduling & General Terms

Appointments are accepted based upon availability and are not considered confirmed until accepted by Perfect Shine.

Estimated appointment times, arrival windows, completion dates, and service durations are estimates only. Every vehicle differs in condition and complexity, and actual service times may vary.

Mobile and on-site services are subject to weather conditions, water conditions, accessibility, local regulations, and other circumstances outside Perfect Shine's control. Perfect Shine reserves the right to postpone, reschedule, relocate, or modify appointments whenever reasonably necessary.

Perfect Shine reserves the right to inspect the vehicle upon arrival before beginning work. Services requested at the time of booking are subject to verification of the vehicle's actual condition. If the actual condition differs materially from the condition represented during scheduling, Perfect Shine may revise the estimate, recommend additional services, or decline the requested work.

Perfect Shine reserves the right to refuse or discontinue service whenever:

  • the requested work cannot be completed safely;

  • the requested work may damage the vehicle;

  • customer expectations cannot reasonably be met;

  • the vehicle presents unsafe or hazardous conditions;

  • abusive, threatening, or inappropriate behavior is directed toward any owner, employee, contractor, or representative of Perfect Shine; or

  • the customer refuses recommended repairs or safety-related services necessary to complete the requested work.

2. Deposits, Cancellations & No-Shows

Certain services may require a non-refundable deposit to reserve an appointment.

Customers should provide at least forty-eight (48) hours' notice when canceling or rescheduling a scheduled appointment.

Failure to provide adequate notice may result in a cancellation fee of the greater of:

  • One Hundred Dollars ($100.00); or

  • Twenty-five percent (25%) of the scheduled service price.

Perfect Shine reserves the right to request partial or full payment for appointments canceled on the day of service or for customers who fail to appear for scheduled appointments.

Repeated cancellations or no-shows may require prepayment before future appointments will be scheduled.

Perfect Shine reserves the right to reschedule appointments without penalty whenever weather, equipment failure, illness, emergency circumstances, supplier delays, or other events outside its reasonable control make rescheduling necessary.

3. Pricing & Payment

Published prices, website pricing, promotional pricing, and quoted pricing are subject to change without notice until services have been approved.

Unless otherwise stated, all prices exclude applicable federal, state, and local taxes.

Depending upon the services requested, Perfect Shine reserves the right to require partial or full payment prior to completion of services.

Additional charges may apply when a vehicle requires substantially more labor than reasonably anticipated due to, including but not limited to:

  • excessive pet hair;

  • excessive sand;

  • sludge;

  • mold or mildew;

  • urine;

  • blood;

  • vomit;

  • feces;

  • hazardous materials;

  • chemical spills;

  • severe oxidation;

  • neglected condition;

  • excessive contamination;

  • travel outside the normal service area;

  • unusually large vehicles;

  • or other conditions not disclosed during scheduling.

Customers will be notified whenever reasonably practicable before significant additional charges are incurred.

Perfect Shine may charge travel or mobile service fees based upon travel distance or service location.

Full payment is due immediately upon completion of services and prior to the release of the vehicle or vessel unless other arrangements have been made in writing.

Accepted forms of payment include cash, check, ACH, approved electronic payment methods, debit card, and credit card.

A processing fee may be assessed for debit and credit card transactions where permitted by law.

Returned checks or rejected electronic payments may be assessed a returned payment fee together with any bank charges incurred by Perfect Shine.

Accounts not paid when due may accrue a late charge of ten percent (10%) per month or the maximum amount permitted by applicable law, whichever is less.

The customer agrees to pay all reasonable costs of collection, including court costs, attorney's fees where recoverable by law or agreement, collection agency fees, and any other expenses incurred collecting unpaid balances.

4. Customer Responsibilities

The customer represents that they are the legal owner of the vessel or vehicle, or have authority from the owner, to authorize the requested services and agree to these Terms and Conditions.

Prior to service, the customer agrees to:

  • disclose any known cosmetic or mechanical defects;

  • disclose previous repairs or modifications;

  • disclose aftermarket accessories requiring special handling;

  • disclose hazardous materials, mold, mildew, biological contamination, fuel leaks, battery concerns, or other unsafe conditions known to the customer;

  • remove all valuables and personal belongings before service.

Customers are encouraged to remove, when practical:

  • cash;

  • jewelry;

  • electronics;

  • firearms;

  • medications;

  • paperwork;

  • fishing equipment;

  • tackle;

  • coolers;

  • tools;

  • clothing;

  • child safety seats; and

  • any other removable personal property.

Interior compartments containing personal belongings may not be serviced.

Failure to disclose known conditions may impact service results and may void any applicable workmanship warranty.

5. Work Authorization

The services listed on the approved estimate, work order, invoice, or other written authorization have been authorized by the customer.

Any additional services or repairs not listed will require customer approval before work is performed, except where immediate action is reasonably necessary to prevent further damage, preserve the vessel or vehicle, or address a safety concern.

If additional conditions are discovered during the course of service, Perfect Shine Detailing may suspend work until customer authorization is obtained.

If the customer cannot be reached after reasonable attempts regarding additional repairs, recommendations, or completion of services, Perfect Shine Detailing may suspend work until communication has been reestablished.

6. Estimates and Charges

Estimates are provided in good faith based on the condition of the vessel or vehicle at the time of inspection and are not guaranteed.

Additional labor, parts, materials, diagnostics, or services may be required once work begins due to hidden damage, deterioration, corrosion, previous repairs, mechanical failures, or conditions not reasonably discoverable during the initial inspection.

The customer will be notified and approval obtained before significant additional charges are incurred whenever practicable.

Published prices are subject to change without notice.

Prices do not include applicable sales tax unless otherwise stated.

Additional charges may apply for excessive pet hair, sand, mold, mildew, biohazards, hazardous materials, excessive oxidation, sludge, travel outside the normal service area, or unusually neglected vehicles.

7. Property Risk

Perfect Shine Detailing exercises reasonable care while servicing, transporting, storing, testing, operating, and returning customer property.

However, Perfect Shine Detailing is not responsible for loss or damage resulting from:

  • fire;

  • theft;

  • weather;

  • flooding;

  • hail;

  • acts of God;

  • vandalism;

  • civil unrest;

  • manufacturer defects;

  • hidden defects;

  • corrosion;

  • age-related failures;

  • battery failure;

  • or other causes beyond our reasonable control.

Perfect Shine Detailing is not responsible for pre-existing damage or failures resulting from the age or condition of the vessel, vehicle, trailer, or any of its components.

Nothing in this Agreement limits liability for damages caused by Perfect Shine's gross negligence or intentional misconduct.

8. Warranty

Mechanical repairs are warranted for thirty (30) calendar days on parts and labor unless otherwise stated in writing.

Manufacturer warranties on replacement parts apply solely in accordance with the manufacturer's warranty terms.

Customer-supplied parts are installed at the customer's request and are not covered under any workmanship or parts warranty unless otherwise required by law.

Detailing, polishing, ceramic coatings, oxidation removal, paint correction, gel coat correction, and other cosmetic services must be inspected by the customer within seven (7) calendar days after the vessel or vehicle is returned or made available for pickup.

Any concerns regarding workmanship must be reported within that inspection period.

This warranty does not cover:

  • normal wear and tear;

  • environmental exposure;

  • water spotting;

  • oxidation;

  • misuse;

  • neglect;

  • corrosion;

  • freeze damage;

  • improper maintenance;

  • failures unrelated to the services performed;

  • customer-supplied parts;

  • pre-existing damage;

  • hidden defects;

  • damage occurring after the vessel or vehicle leaves the care of Perfect Shine.

The customer agrees to provide Perfect Shine a reasonable opportunity to inspect and correct any workmanship concern before authorizing repairs or corrective work by another party.

Perfect Shine's obligation under this warranty is limited, at its option, to re-performing the original service, repairing the workmanship, or replacing defective parts covered under this warranty. No refund is implied or guaranteed unless otherwise agreed by Perfect Shine.

9. Limitation on Pre-Existing or Hidden Damage

Perfect Shine Detailing is not responsible for damage, wear, or defects that were concealed, not reasonably discoverable during the initial inspection, or that become apparent only after work has begun.

Due to the age and condition of many marine and automotive components, removal, disassembly, cleaning, polishing, diagnostics, paint correction, gel coat restoration, repairs, or restoration work may reveal pre-existing damage, deterioration, corrosion, previous repairs, hidden defects, weakened fasteners, deteriorated adhesives, delaminated materials, mold, water intrusion, or other conditions not visible before work began.

Perfect Shine Detailing is not responsible for correcting such conditions unless specifically authorized by the customer.

The discovery of hidden conditions shall not be considered evidence of negligence by Perfect Shine Detailing and may require additional labor, materials, parts, or services to correct.

10. Storage Fees

Storage fees of Twenty Dollars ($20.00) per day may apply beginning on the eighth (8th) calendar day following notification that the vessel or vehicle is ready for pickup or has been returned to the agreed location.

Vehicles, vessels, trailers, or other property left for an extended period may be subject to applicable Missouri abandoned property laws, mechanic's lien laws, and any other remedies available under Missouri law.

Perfect Shine reserves the right to relocate stored vehicles or vessels when reasonably necessary.

11. Payment Terms

Full payment is due upon completion of repairs or services and prior to the release of the vessel or vehicle unless other arrangements have been made in writing.

Acceptable payment methods include cash, check, ACH, approved electronic payment methods, debit card, and credit card.

A processing fee may be assessed for debit or credit card payments where permitted by law.

Returned checks or rejected electronic payments may be subject to additional fees together with any bank charges incurred by Perfect Shine.

Accounts not paid when due may accrue a late charge of ten percent (10%) per month or the maximum amount permitted by law, whichever is less.

The customer agrees to pay all reasonable collection costs, including court costs, attorney's fees where recoverable by law or agreement, collection agency fees, and any other expenses incurred collecting unpaid balances.

12. Personal Items

The customer is responsible for removing all personal belongings and valuables prior to service.

While reasonable care is taken to secure customer property, Perfect Shine Detailing is not responsible for the loss of personal property, cash, electronics, firearms, jewelry, medications, documents, fishing equipment, tackle, tools, fuel, clothing, coolers, or other items left in or on the vessel or vehicle due to theft or causes beyond our reasonable control.

Interior compartments containing personal belongings may not be opened or serviced.

13. Photographs & Video

The customer authorizes Perfect Shine Detailing to photograph and/or video the vessel or vehicle before, during, and after service for purposes including:

  • documenting the pre-service condition;

  • documenting completed work;

  • quality control;

  • warranty administration;

  • insurance documentation;

  • business records;

  • employee training; and

  • marketing and promotional purposes.

    .

Unless otherwise agreed, photographs may be used in advertising, social media, websites, and promotional materials provided no confidential customer information is intentionally disclosed.

14. General Detailing Limitations

Perfect Shine Detailing performs all services using generally accepted industry practices and reasonable care. However, due to age, previous repairs, environmental exposure, neglect, and normal wear, some conditions may be permanent or only partially correctable.

Perfect Shine does not guarantee complete removal or correction of:

  • permanent stains;

  • dye transfer;

  • smoke odor;

  • mildew odor;

  • pet odor;

  • mold staining;

  • oxidation;

  • water spotting;

  • etched paint;

  • etched gel coat;

  • faded gel coat;

  • bird dropping damage;

  • bug etching;

  • tree sap damage;

  • baked-on brake dust;

  • faded plastic trim;

  • weathered rubber trim;

  • damaged chrome;

  • scratched glass;

  • worn upholstery;

  • damaged vinyl;

  • damaged carpeting;

  • weathered canvas;

  • oxidized aluminum;

  • or similar conditions.

    .

Services are intended to improve the condition of the vessel or vehicle but may not restore it to like-new condition.

15. Interior Cleaning Limitations

Some interior components become fragile with age, heat, UV exposure, or contamination.

Perfect Shine exercises reasonable care while cleaning interior components; however, Perfect Shine is not responsible for deterioration resulting from pre-existing wear.

Headliners

Vehicle headliners may be gently cleaned when appropriate. Because aggressive cleaning may weaken factory adhesives, customers acknowledge that headliner sagging may occur on aged or deteriorated headliners.

Buttons, Switches & Controls

Heavy contamination may conceal worn lettering on buttons, knobs, switches, steering wheel controls, touch surfaces, and similar components. Cleaning may expose existing wear that was not previously visible.

Carpets & Upholstery

Permanent stains, dye transfer, mold staining, chemical staining, burns, bleach damage, and severe contamination may not be completely removable.

Some upholstery and carpeting are beyond safe restoration without replacement.

Boat Carpet

Removable marine carpet should be removed prior to the scheduled appointment whenever practical.

Permanently installed marine carpet may not clean completely due to moisture retention, mildew, age, or deterioration.

16. Exterior & Marine Cleaning Limitations

Exterior detailing improves appearance but cannot reverse permanent environmental damage.

Perfect Shine is not responsible for permanent damage resulting from:

  • prolonged oxidation;

  • UV degradation;

  • hard water etching;

  • bird droppings;

  • tree sap;

  • bug residue;

  • environmental fallout;

  • saltwater exposure;

  • neglected maintenance;

  • previous repairs.

    .

Wheels

Brake dust may permanently etch wheel finishes. Some wheels cannot be fully restored without refinishing or replacement.

Plastic & Rubber Trim

Exterior trim restoration is performed on a best-effort basis. Severely weathered plastic or rubber trim may not return to its original appearance.

Canvas, Bimini Tops & Mooring Covers

Cleaning of canvas, Bimini tops, mooring covers, and similar materials is not included unless specifically requested.

Due to age, mildew, UV exposure, and material deterioration, results cannot be guaranteed.

17. Specialty Restoration Services

Advanced detailing and restoration services—including but not limited to:

  • paint correction;

  • gel coat correction;

  • oxidation removal;

  • wet sanding;

  • scratch reduction;

  • swirl removal;

  • decal removal;

  • sticker removal;

  • cosmetic restoration;

  • ceramic coating preparation;

    .

are performed on a best-effort basis.

Because these services address existing damage, neglect, previous repairs, and environmental exposure, Perfect Shine does not guarantee complete restoration.

Customers acknowledge that:

  • some scratches or defects may remain;

  • hidden damage may become visible during restoration;

  • additional repairs may be recommended;

  • realistic expectations must be maintained.

    .

18. Ceramic Coating Services

Ceramic coating performance depends upon proper maintenance after installation.

Customers acknowledge that coating life may be reduced by:

  • improper washing techniques;

  • automatic car washes;

  • abrasive cleaners;

  • hard water spotting;

  • bird droppings;

  • bug residue;

  • tree sap;

  • chemical contamination;

  • environmental fallout;

  • failure to perform recommended maintenance.

    .

Manufacturer warranties apply solely according to the coating manufacturer's published warranty.

Customers who decline recommended maintenance acknowledge that premature coating failure may occur and may not be covered by warranty.

19. Customer Satisfaction

Customers are encouraged to inspect completed work promptly upon completion or return of the vessel or vehicle.

If services are performed on-site, any concerns should be brought to Perfect Shine's attention before the service team leaves the property whenever reasonably possible.

If services are performed at Perfect Shine's facility, customers should inspect the completed work as soon as practical following pickup or delivery.

If a legitimate workmanship concern exists, Perfect Shine will be provided a reasonable opportunity to inspect the concern and determine an appropriate resolution before repairs or corrective work are performed by another party.

Failure to notify Perfect Shine within the applicable inspection or warranty period may constitute acceptance of the completed work.

20. Authorization

By approving an estimate, signing a work order, or authorizing services, the customer authorizes Perfect Shine Detailing to transport, launch, retrieve, haul, inspect, diagnose, test, road test, sea trial (when applicable), and otherwise operate the vessel or vehicle as reasonably necessary to diagnose, verify, or complete the requested services.

The customer acknowledges that reasonable operation, diagnostics, transportation, testing, road testing, and sea trials may require normal fuel consumption.

Perfect Shine reserves the right to subcontract specialized work, including but not limited to machine work, upholstery, glass repair, electronics, fiberglass repair, paint work, or other specialty services, when reasonably necessary to complete the requested work.

21. Mechanic's Liens

Customer acknowledges that Perfect Shine Detailing reserves all rights available under applicable Missouri law, including any statutory mechanic's lien rights, for unpaid labor, diagnostics, transportation, storage, parts, subcontracted services, and all other charges associated with services performed.

Nothing contained in this Agreement shall limit any statutory rights or remedies otherwise available to Perfect Shine Detailing.

22. Liability

Perfect Shine Detailing exercises reasonable care while servicing, transporting, storing, testing, operating, and returning customer property.

Except where prohibited by law, Perfect Shine shall not be responsible for losses or damages resulting from:

  • acts of God;

  • severe weather;

  • flooding;

  • hail;

  • fire;

  • theft;

  • vandalism;

  • civil unrest;

  • hidden defects;

  • manufacturer defects;

  • age-related failures;

  • corrosion;

  • deterioration;

  • discharged batteries;

  • pre-existing conditions;

  • normal wear and tear;

  • or other causes beyond Perfect Shine's reasonable control.

    .

Nothing in this Agreement shall limit liability for damages directly caused by Perfect Shine's gross negligence, willful misconduct, or other liability that cannot legally be waived.

Limitation of Liability: To the fullest extent permitted by law, Perfect Shine Detailing's total liability arising from any claim related to the services performed shall not exceed the amount paid by the customer for the specific service giving rise to the claim, except where prohibited by law or resulting from gross negligence or willful misconduct.

23. Indemnification

To the fullest extent permitted by law, the customer agrees to defend, indemnify, and hold harmless Perfect Shine Detailing, LLC, its owners, employees, contractors, and agents from claims, damages, liabilities, expenses, and reasonable attorney's fees arising from:

  • inaccurate information provided by the customer;

  • hazardous conditions not disclosed before service;

  • customer-supplied parts;

  • modifications requested by the customer;

  • third-party claims unrelated to the negligent performance of services by Perfect Shine; or

  • the customer's ownership, operation, transportation, or storage of the vessel or vehicle.

    .

This provision does not apply to claims arising from the gross negligence or intentional misconduct of Perfect Shine.

24. Communications

By requesting services, the customer consents to receive communications from Perfect Shine Detailing by telephone, text message, email, or other reasonable means regarding:

  • scheduling;

  • appointment reminders;

  • estimates;

  • invoices;

  • payment reminders;

  • service recommendations;

  • warranty matters;

  • customer satisfaction follow-up; and

  • other communications related to requested services.

    .

Standard messaging and data rates imposed by the customer's service provider remain the customer's responsibility.

25. Privacy

Customer information collected by Perfect Shine Detailing will be used solely for providing requested services, processing payments, communicating regarding services, maintaining business records, warranty administration, and improving customer service.

Perfect Shine will not intentionally sell customer information to unrelated third parties.

26. Marketing

Perfect Shine may request customer feedback, testimonials, online reviews, or permission to feature completed work on its website, social media platforms, or other promotional materials.

Unless otherwise requested by the customer, photographs or videos of completed work may be used for marketing purposes provided no confidential customer information is intentionally disclosed.

27. Governing Law

This Agreement shall be governed by and interpreted under the laws of the State of Missouri.

Any legal action arising out of services performed by Perfect Shine Detailing shall be brought in a court of competent jurisdiction located in the State of Missouri unless otherwise required by applicable law.

28. Severability

If any provision of this Agreement is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Failure by Perfect Shine Detailing to enforce any provision of this Agreement shall not constitute a waiver of that provision or any other provision.

29. Entire Agreement

These Terms and Conditions, together with any approved estimate, work order, invoice, written warranty, or other written agreement issued by Perfect Shine Detailing, constitute the entire agreement between the parties regarding the services performed.

No oral representations or prior discussions shall modify this Agreement unless confirmed in writing by Perfect Shine Detailing.

30. Acceptance

By approving an estimate, signing a work order, authorizing services verbally or electronically, making payment, or accepting services from Perfect Shine Detailing, the customer acknowledges that they have read, understand, and agree to these Service Agreement, Work Authorization & Terms and Conditions.

Perfect Shine Detailing, LLC Standard Terms and Conditions

Perfect Shine Detailing, LLC seeks to provide the best most customized service for our customer’s vehicles and watercraft. When you book with Perfect Shine Detailing, LLC, you agree to the terms and conditions of the booking prior to making an appointment. Once the appointment has been made, you are bound under the terms and conditions herein. For purposes of our terms and conditions, reference to a ‘vehicle’ includes the item that we are working on. Reference to a ‘vehicle’ in any documentation shall mean any car, truck, watercraft, ATV/UTV, camper or other item we are providing services for.

Our priority is to perform proper techniques and to provide the utmost care for your vehicle. We will not perform any service that shows potential cause to harm or damage your vehicle. Prior to Perfect Shine Detailing, LLC performing any services on your vehicle, the owner is expected to advise us of any cosmetic or mechanical issues that could potentially prevent us from completing the agreed upon services.

Booking & General Terms:

Each customer agrees to indemnify and hold harmless Perfect Shine Detailing, LLC, its owners, employees, contractors and affiliates from any damage, loss, expense, cost, claim and liability (including attorney and legal fees) arising out of Perfect Shine Detailing, LLC services, including without limitation, any accidental property damage not relating to the services performed.

We cannot guarantee firm times when accepting your booking. Detailing times are estimates only. Each vehicle/boat is different and require more or less time to fulfill the services requested. On-site services may be performed weather permitting and we reserve the right to request changes to scheduling due to weather conditions. While ever effort will be made to keep scheduled bookings to the requested arrival/completion window, unforeseen circumstances may cause adjustments to those times and are done so without voiding our cancellation policy. We reserve the right to alter or move a booking if absolutely necessary and with as much notice to the client as possible.

All bookings require confirmation of service location and vehicle condition verification. Services requests are not guaranteed at time of booking sight unseen. Services may require adjustment or may be cancelled at anytime at the sole discretion of Perfect Shine Detailing, LLC. Perfect Shine Detailing, LLC reserves the right to refuse service to anyone and will not tolerate any verbal or physical abuse towards any staff, owner or contractor.

All vehicles/boats are cleaned at the customer’s risk and must be able to withstand normal detailing processes. Any previous damage is not the responsibility of Perfect Shine Detailing, LLC. We reserve the right to charge each vehicle according to its condition and according to the type of vehicle as well as the services required or requested. While we pride ourselves on improving the condition of the vehicle, there are no guarantees that a vehicle can be brought back to a specific condition.

Perfect Shine Detailing, LLC may send either or both SMS text messages or phone calls to confirm your service request and booking before the scheduled date of service. We will contact you day or two ahead of your appointment as a courtesy reminder. As we are a small business, it is important that communication be clear so we can reschedule if needed. Depending on your mobile phone service, you may incur costs from these SMS text messages from your mobile phone provider of which we will not be held responsible.

Pricing & Payment Terms:

Depending on the services requested, Perfect Shine Detailing, LLC reserves the right to require a non-refundable deposit for services to secure the booking. Perfect Shine Detailing, LLC also reserves the right to request 100% payment prior to service completion.

Perfect Shine Detailing, LLC may request a minimum call-out charge that will vary by location and distance from our home base of Shell Knob, MO. We reserve the right to charge an hourly rate of up to $100 (or a proportion thereof) for any work that is not within the boundaries of the booking.

A minimum 20% surcharge may be applied to all jobs that involve excessive pet hair, urine, vomit, blood, feces, hazardous materials, or excessive sludge/grime. Pet hair and sand are two of the toughest items to remove from a vehicle. The complete removal of pet hair and sand are not guaranteed, however on most occasions, we are highly successful.

Our prices are based on detailing type, location, age and type of vehicle and will be advertised as a ‘from’ price when published. Perfect Shine Detailing, LLC reserves the right to amend any price before or during the detail should it become necessary. Notification will be made to the customer prior to completing services that are more than 10% over the initial estimate provided.

All published prices are subject to change with or without notice.

All stated prices do not include any local or state sales taxes that may apply to services.

Payment is due at time of service, or immediately upon pick-up of the vehicle unless other agreed upon arrangements are made. There will be an additional charge of up to $100 per instance for insufficient funds or returned checks.

Failure to make payment in full at time of service or within agreed upon timeframe will result in a 10% per month late charge. Perfect Shine Detailing, LLC will not be liable for completed vehicles left on our property more than 24 hours after service completion (unless prior arrangement has been made). These vehicles may be subject to a storage/parking fee of up to $100 per week.

Perfect Shine Detailing, LLC reserves the right to file a mechanics lien on vehicles when payment is not made as required. Should legal remedies be required to collect payment, the customer may be liable for additional fees incurred.

If we agree to accept payment by card, pricing will be adjusted (increased) to reflect fees incurred by the card issuer and card processor.

We reserve the right to request payment for either the full or partial amount of a scheduled service if client is a no-show or cancels less than 48 hours in advance (see cancellation policy) below.

Gift Certificates:

Perfect Shine Detailing, LLC offers gift certificates upon request. All gift certificate purchases are non-refundable after 3 months and must be used within 12 months of issue date. The final price for services may exceed the value of the gift certificate. If value is exceeded, customer will be expected to remit the difference as required in pricing and payment terms listed above.

Cancellation Policy:

We require notice of 48 hours to cancel any scheduled booking. Failure to provide 48 hours advance notice of cancellation may result in a minimum charge of $100 or 25% of the service cost whichever is higher unless extreme circumstances did not allow you to keep the scheduled service. Perfect Shine Detailing reserves the right to request full payment if a booking is cancelled on the day of the appointment without prior agreement (except in extreme situations). Further, we reserve the right to request full payment for multiple sequential cancellations of a scheduled service.

Perfect Shine Detailing reserves the right to alter or amend a booking time/date without penalty but will take utmost care to communicate as quickly as possible if there is a need for a change.

Service Conditions:

Customer must remove all personal belongings, money, and other significant items from their vehicle/boat prior to any type of detailing. For boats, this includes life jackets, fishing poles, etc. Interior compartments containing personal belongings will not be detailed.

We reserve the right to use skilled/trained contractors as needed and may need to adjust the detailer assigned to the job at short notice and without penalty.

Perfect Shine Detailing, LLC will not accept any liability for any loss or damage to any personal property including the vehicle/boat being serviced, any belongings contained inside the vehicle/boat, or to the location of service. Major damage directly caused by Perfect Shine Detailing, LLC or its employees or contractors to your vehicle because of gross or intentional negligence or willful misconduct may be reimbursed. Perfect Shine Detailing, LLC will approve the vendor used before issuing reimbursement.

Due to child safety, we will not remove or install child car seats from a customer’s vehicle, and we ask that car seats of any kind be removed before service is provided to ensure that we can clean the seat adequately. Additionally, we will neither remove nor install custom equipment from your vehicle. This includes, but is not limited to, seat covers, subwoofers, light bars, pet protectors, other electronics, or any other equipment.

Perfect Shine Detailing, LLC (nor our vendors or contractors) do not accept liability for discharged batteries during or after the service has been completed.

Perfect Shine Detailing, LLC will respect your time and personal property and will always be polite and courteous. However, we reserve the right to refuse, deny or continue with any service if we deem the customer is unreasonable. We will not tolerate any verbal or physical abuse under any circumstances before, during, or after services and will take the relevant actions should any such behaviors be encountered.

We attempt to avoid harsh cleaning products on any interior or exterior area. Our products are safe and are used as indicated to avoid chemically damaging carpets, leather, vinyl, plastic, painted, clear coated, gel coated, or chrome surfaces. Please note that on-water services may be limited depending on required products which may not be allowed on area lakes and other bodies of water.

Perfect Shine Detailing, LLC will make no guarantees when it comes to removal of stains and/or odors from vehicles. Some stains (such as dye or deep mold) are permanent and cannot be safely removed without damaging the surface. Please be aware that some upholstery and carpets are beyond correction and may not completely clean up as expected. We may consult you on what can and cannot be done regarding stains encountered during the service. We are not responsible for damage due to heavily soiled, stained, or damaged interior components, such as dash buttons, steering column buttons and knobs. Such areas can be so full of grime, that cleaning may result in buttons or knobs losing their markings.

We do not clean canvas Bimini covers, car covers, or boat mooring covers unless specifically requested and agreed upon and at an additional charge. Canvas/mooring cover cleaning result is not guaranteed.

We do not shampoo carpets in boats. It is preferred that carpets be removed prior to the service appointment so the any issues are discovered prior to arrival. Boat carpets that are not removable or that are not removed regularly for cleaning may cause additional service requirements to obtain positive results.

Perfect Shine Detailing, LLC may, when necessary, gently clean vehicle headliners, however there may be remaining stains. The glue used for headlines will start to release if cleaned aggressively or with stronger cleaners. Please understand that headlines may not come completely clean due to this reason. If you choose to clean them at your own risk, they may appear clean, but will sag over time due to the adhesive being compromised.

We are not responsible for baked on brake dust that cannot be completely removed either on the surface or deep within the wheel. Some wheels are beyond cleaning and may need to be repaired or replaced. Additionally, bird droppings, bug splatter, mold, sap, and tar can and will chemically etch into exterior paint or gel coat or into upholstery if left for a period of time. This may result in a deep mark or stain that may need additional work to safely remove or repair. In some cases, marks cannot be removed completely without compromising the clear coat.

Exterior textured or smooth plastic/rubber trim pieces may be beyond restoring. We try our best to restore the plastic to its original color.

Customers requesting advanced detailing or restoration services including heavy compound, wet sanding, paint correction, gel coat repair, sticker removal, cosmetic scratch repair/removal, etc. require acknowledgement of customer expectations prior to booking. No guarantees will be made. Advanced services are generally a direct result of neglect and previous damage and cannot be corrected in all cases. Customer acknowledges that Perfect Shine Detailing, LLC may uncover damage from previous incidents or neglect that cannot be restored. No assumptions shall be made by the customer before, during or after services are rendered and that realistic expectations must be made regarding attempts to correct previous scratches, halos, burns, stains, or any damage from previous age, previous neglect, accidents, or prior services is not the responsibility of Perfect Shine Detailing, LLC. Please note, that ceramic coating services require advanced detailing to ensure proper application and performance of the coating.

No assumptions shall be made beyond services specified with the customer. Service menu is listed below, anything not specifically listed must be discussed prior to the booking with Perfect Shine Detailing, LLC.

Customer Satisfaction & After the Service:

Perfect Shine Detailing, LLC will provide in-process photos and/or videos, and completion photos as well as encourage the customer to walk around and inspect the vehicle at time of completion. Any concerns must be brought forth and discussed during or immediately (within 24 hours) upon completion and prior to the departure of the vehicle or the Perfect Shine Detailing, LLC crew if service was done onsite. Issues or concerns shall be made prior to payment.

If there is probable and clear cause that the services scheduled were not fulfilled as requested, Perfect Shine Detailing, LLC will discuss resolution before payment is made. Service guarantees are not valid after payment is made, after the vehicle leaves our location or after our crew leaves an onsite service location. Cleaning, repairing or utilizing the vehicle after the service without authorization will void all service guarantees from Perfect Shine Detailing, LLC.

Failure to disclose at time of booking any issues that involve damage, scratches, gouges, burns, heavy stains, foul odors, human or animal biological waste, mold, mildew, chemical spills or overspray, or any other hazardous materials voids any service guarantee (regardless of if the issue was known or unknown at time of service). Some issues may require services beyond what was requested; in this case, the customer will be contacted for permission to continue (potentially at an additional cost). Refusing recommended services outside of the original request may invalidate our service guarantee and will likely impact results of the services rendered.

Refusal or failure to pay for services rendered voids all service guarantee and any continued or rework services or discounts are made only at the sole discretion of Perfect Shine Detailing, LLC.

Care of your Asset after Services are Rendered:

Any wax, sealant, or coating not properly cared for will not last its intended durability length. We always recommend hand washing your assets. If we have applied a ceramic coating to your vehicle’s paint, trim, wheels, or glass and you opt out of our regular yearly maintenance program to care for the coating, we are no longer responsible for any premature coating failure. If you have purchased a warrantied product, you will be provided with details at time of service.

Our multi-year warrantied ceramic coatings take up to 30 days to fully cure. Please refer to materials and instructions provided at time of service. Take special care of your vehicle/boat during curing period. The coating will help prevent water spotting; however, hard water spots will occur if not taken care of properly. Be especially diligent during the curing process to prevent water spots. Additionally, during the curing process, please avoid parking under trees, allowing bird droppings, sap, bug splatter, pollen or tar to sit on the surface and bake, and avoid abrasive washing activities.

Recommended washing techniques include: hand washing using the ‘two bucket method’ (one for rinsing your sponge and one for soapy water, avoid washing in direct sunlight to minimize streaking and water spotting, use separate soap and sponge for wheels, always dry completely – never leave to air-dry as tap water or lake water contains minerals that may leave deposits that will create water spots, use quality microfiber towels for best results, avoid aggressive wiping and allow the material to absorb the water.

Contact Perfect Shine Detailing, LLC for additional needs and maintenance service.

Marketing Terms:

We may ask you how you heard about Perfect Shine Detailing, LLC. To continue to improve services, we may conduct customer satisfaction surveys or request feedback about our business and related service offerings.

By reaching out to Perfect Shine Detailing, LLC via social media, email, or phone and by scheduling or obtaining our services, we will collect specific information relevant to those services.

Stay Connected With Us

Stay Connected With Us

HQ: Shell Knob, Missouri

HQ: Shell Knob, Missouri

Copyright 2023 . All rights reserved. Powered by Makin' Waves Digital Marketing.

Copyright 2023 . All rights reserved. Powered by Makin' Waves Digital Marketing.